Your privacy matters to us. This Privacy Policy explains exactly what personal data 123ph collects, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Summary
This Privacy Policy ("Policy") describes how 123ph ("the Platform," "we," "us," "our") collects, processes, stores, and protects the personal information of users ("Player," "you," "your") who access or use the 123ph website and related services. This Policy is issued in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the 123ph platform, you acknowledge that you have read, understood, and agreed to the terms of this Policy.
123ph is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust begins with being transparent about how we handle your information.
This Policy applies to all personal data collected through the 123ph website, mobile interface, customer support channels, and any other touchpoint through which you interact with 123ph. It covers data collected both automatically (such as through cookies and device identifiers) and data you provide directly (such as during registration or KYC verification).
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which contain additional provisions relevant to your use of the 123ph platform.
If you have questions about this Policy or about how 123ph handles your personal data, please refer to Section 13 (Contact Us) for our data privacy contact details.
123ph collects personal data that is necessary for the operation of a regulated online gaming platform in the Philippines. The categories of personal data we collect are described below.
2.1 Data You Provide Directly
2.2 Data Collected Automatically
2.3 Data from Third Parties
123ph uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, device data |
| Identity verification (KYC) and age verification (21+) | KYC data, registration data |
| Processing deposits and withdrawals | Financial data, transaction data |
| Providing and improving gaming services | Usage data, transaction data, device data |
| Customer support and complaint resolution | Communications data, registration data, transaction data |
| Fraud detection and prevention | Device data, IP address, transaction data, fraud signals |
| Regulatory compliance and PAGCOR reporting | KYC data, transaction data, responsible gaming data |
| Responsible gaming monitoring and intervention | Usage data, transaction data, responsible gaming data |
| Sending service notifications and account alerts | Registration data (mobile number, email) |
| Sending promotional communications (with consent) | Registration data, usage data |
| Platform security and technical maintenance | Device data, usage data, IP address |
123ph does not use your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
Under the Data Privacy Act of 2012, 123ph processes your personal data on the following legal bases:
123ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
All third parties with whom 123ph shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the purposes for which it was shared.
123ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use are described below:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the 123ph platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
123ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 123ph's data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated from active processing until deletion is completed.
123ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While 123ph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying 123ph immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 123ph:
To exercise any of the above rights, please contact 123ph's Data Privacy Officer using the contact details in Section 13. We will respond to all verified data privacy requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.
123ph is strictly an adult gaming platform. In compliance with PAGCOR regulations and Philippine law, the minimum age to register and use the 123ph platform is 21 years old. We do not knowingly collect personal data from individuals under the age of 21.
Age verification is a mandatory step in the 123ph registration and KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, all balances will be frozen pending investigation, and the matter may be referred to PAGCOR and relevant Philippine authorities.
If you are a parent or guardian and believe that a minor has registered an account on 123ph using false information, please contact our support team immediately using the details in Section 13. We will investigate and take appropriate action without delay.
Some of 123ph's third-party service providers — including KYC verification providers, fraud detection services, and game software providers — may process personal data outside of the Philippines. Where such cross-border transfers occur, 123ph ensures that appropriate safeguards are in place to protect your personal data, including:
123ph will not transfer your personal data to any jurisdiction or organization that cannot provide adequate data protection guarantees.
123ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the mobile number or email address associated with their account, and will publish the updated Policy on this page with a revised "Last Updated" date.
Your continued use of the 123ph platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed about how 123ph protects your personal data.
If you do not agree with any changes to this Policy, you may request account closure in accordance with the Terms & Conditions. Your data will be retained for the minimum periods required by law following account closure, as described in Section 7.
If you have any questions, concerns, or requests relating to this Privacy Policy or to 123ph's handling of your personal data, please contact our designated Data Privacy Officer:
Data Privacy Officer — 123ph
Email: [email protected]
General Support: [email protected]
Response time: Within 30 days of receipt of a verified data privacy request, in accordance with the Data Privacy Act of 2012 and NPC regulations.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
How 123ph Keeps Your Data Safe
Six pillars of data protection that every 123ph player benefits from — built into the platform from day one.
123ph operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. Our data processing practices are aligned with NPC guidelines, and we maintain a registered Data Privacy Officer to oversee all privacy-related matters on the platform.
Every piece of data you send to and receive from 123ph travels over TLS-encrypted connections. Sensitive data stored on our servers — including KYC documents and financial records — is protected with AES-256 encryption at rest. Your information is never transmitted or stored in plain text.
123ph never stores your full debit card number on its own servers. Card details are immediately tokenized by our certified payment processor, meaning only a secure reference token is retained. Your GCash and Maya account details are handled with the same level of care and are never shared beyond what is needed to process your transaction.
Access to player personal data within 123ph is granted on a strict need-to-know basis. All internal access is logged, monitored, and subject to regular review. No 123ph staff member can access your full KYC documents or financial data without a documented, authorized reason — and all such access is auditable.
In the unlikely event of a data breach affecting your personal information, 123ph will notify the National Privacy Commission within 72 hours and inform affected players without undue delay — as required by the Data Privacy Act of 2012. We will provide clear guidance on what happened, what data was affected, and what steps you should take.
Your data privacy rights under the DPA 2012 are fully supported by 123ph. You can request access to your data, ask for corrections, withdraw marketing consent, or request account closure and data deletion — all through our support team. We respond to all verified data privacy requests within 30 days, no questions asked.
21+ Age Requirement & Responsible Gaming
123ph is strictly for players aged 21 and above, in compliance with PAGCOR regulations and Philippine law. Deposit limits, session controls, and self-exclusion tools are available to all registered players. For support and resources, visit our Responsible Gaming page.
Gambling is addictive. Know when to stop.